Question:
We bought a cisoc WS-C3560V2-48TS-S Price 2911 Router with an
EHWIC-VA-DSL-A Card. I did the Dialer Setup without any problem but if i set
the ATM interface with the commands:
pvc 8/35
pppoe-client dial-pool-number 1
The Router crashes after some seconds. I
didn't connceted the phone line to the DSL card.
Does you guys have any clue ?
Thanks in advance patrick
The DSL setup:
controller VDSL 0/0/0
interface ATM0/0/0
no ip address
no atm ilmi-keepalive
!
interface Ethernet0/0/0
no ip address
shutdown
!
interface Dialer1
ip address negotiated
ip mtu 1492
ip nat outside
ip virtual-reassembly in
encapsulation ppp
shutdown
dialer pool 1
dialer-group 1
ppp authentication chap callin
ppp chap hostname xxx@xxx.ch
ppp chap password 7 xxxxxx
And here the relevant part of the crash
file:
CMD: 'interface atm 0/0/0' 12:31:10 UTC Mon
Feb 4 2013
CMD: ' pvc 8/35' 12:31:17 UTC Mon Feb 4
2013
CMD: '
pppoe-client dial-pool-number 1' 12:31:18 UTC Mon Feb 4 2013
CMD: 'exit' 12:31:19 UTC Mon Feb 4 2013
CMD: 'exit' 12:31:20 UTC Mon Feb 4 2013
CMD: 'exit' 12:31:22 UTC Mon Feb 4 2013
*Feb
4 12:31:22.927: %SYS-5-CONFIG_I: Configured from console by admin on
vty0 (192.168.10.225)
CMD: 'conf t' 12:31:38 UTC Mon Feb 4 2013
CMD: 'exit' 12:31:40 UTC Mon Feb 4 2013
*Feb
4 12:31:40.439: %SYS-5-CONFIG_I: Configured from console by admin on
vty0 (192.168.10.225)
CMD: 'sh run' 12:31:42 UTC Mon Feb 4 2013
*Feb
4 12:31:43.487: %LINK-3-UPDOWN: Interface ATM0/0/0, changed state to
down
validblock_diagnose, code = 15
current memory block, bp = 0x30E14F4C,
memorypool type is Processor
data check, ptr = 0x30E14F7C
next memory block, bp = 0x30E14FA0,
memorypool type is Processor
data check, ptr = 0x30E14FD0
previous memory block, bp = 0x30E14EF8,
memorypool type is Processor
data check, ptr = 0x30E14F28
*Feb
4 12:32:15.219: %SYS-3-BADFREEPTRS: Bad tail pointer 31645FCC at
2BBBB94C (head = 2BBBB960)
-Traceback= 23BB3280z 23BB3658z 23B829BCz
23B829A0z
*Feb
4 12:32:15.219: %SYS-6-MTRACE: mallocfree: addr, pc
3213D5D0,2272FE5C 3213D5D0,40000294
330232B4,2272FE34 330232B4,4000020A
33825FAC,60000042 33825EBC,23BC6E90
33825EBC,23BC67BC 33825EBC,40000060
*Feb
4 12:32:15.219: %SYS-6-MTRACE: mallocfree: addr, pc
31F06B2C,6000004E 31F06A3C,23BC6E90
31F06A3C,23BC67BC 31F06A3C,40000060
31F881E4,6000004E 31F880F4,23BC6E90
31F880F4,23BC67BC 31F880F4,40000060
*Feb
4 12:32:15.219: %SYS-6-BLKINFO: Head does not correspond to tail in
empty free list blk 30E14F4C, words 18, alloc 23411344, Free, dealloc 23414C74,
rfcnt 0
-Traceback= 23BB08A4z 23BB3280z 23BB3658z
23B829BCz 23B829A0z
*Feb
4 12:32:15.223: %SYS-6-MEMDUMP: 0x30E14F4C: 0xAB1234CD 0xFFFE0000 0x0
0x27DD23D4
*Feb
4 12:32:15.223: %SYS-6-MEMDUMP: 0x30E14F5C: 0x23411344 0x30E14FA0
0x30E14F0C 0x12
*Feb
4 12:32:15.223: %SYS-6-MEMDUMP: 0x30E14F6C: 0x0 0x23414C74 0x1000001
0x2C8D5414
%Software-forced reload
Softwareversion:
Cisco IOS Software, C2900 Software
(C2900-UNIVERSALK9-M), Version 15.2(4)M1
Cisco CISCO2911/K9 (revision 1.0) with
483328K/40960K bytes of memory.
Processor board ID FCZ16337DX5
1 DSL controller
1 Ethernet interface
3 Gigabit Ethernet interfaces
1 ATM interface
1 terminal line
DRAM configuration is 64 bits wide with
parity enabled.
255K bytes of non-volatile configuration
memory.
250880K bytes of ATA System CompactFlash 0
(Read/Write)
License Info:
License UDI:
-------------------------------------------------
Device#
PID SN
-------------------------------------------------
*0
CISCO2911/K9 FCZ16337DX5
Technology Package License Information for
Module:'c2900'
-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbase ipbasek9 Permanent ipbasek9
security None None None
uc None None None
data datak9 Permanent datak9
Answer:
While I have not yet been dealing with this
issue before, based on the output I assume that the most probable cause of this
problem is either an IOS bug or a faulty RAM module - hopefully, it's the IOS.
Can you perhaps try moving to a different IOS version,WS-C3560V2-48TS-S either downgrading to
15.1(4)M2 or upgrading to 15.2(4)M2?